Clik here to view.
3 New Features For Virtual Call Center
We’re excited to announce the release of three new beta features for our Virtual Call Center technology. 1. Call Notes 2. Custom Caller ID 3. Call Distributor Summary Report Here are more details about...
View ArticleClik here to view.
New Call Distributor Summary Dashboard For Your Virtual Call Center
Over the weekend our technology team made a series of updates to Ifbyphone’s customer portal, including a brand new summary dashboard for customers using our Call Distributor for their help desks,...
View ArticleClik here to view.
Call Centers Go Mobile
With millions of workers going mobile, working from their cars, homes, hotel rooms and coffee shops, companies providing call center software need to embrace the mobile worker. As highlighted in the...
View ArticleClik here to view.
How To Provide Customer Support Like Zappos and Groupon
Curious what tool companies like Zappos and Groupon use to provide such great customer support? They use Zendesk, a web-based help desk software and support ticket system used by over 10,000 companies...
View ArticleClik here to view.
Who’s the ideal MyLeadResponder user? You are.
A few weeks ago I chatted with some folks in Florida about a video they were putting together to help us spread the word about our new application, MyLeadResponder. When I explained to their writer how...
View ArticleClik here to view.
Satisfy buyers and close more business: an agent’s discovery
Hi there, REALTORS®! If you’re at the National Association of REALTORS® Conference and Expo this week, come say hello to us at Booth #344 – some good presentations and GREAT giveaways… Recently a post...
View ArticleClik here to view.
Why are we whispering?
This is a question I’m often asked by my children. And, lately I’ve realized that adults should be asking me the same question. You see, I have been marketing technology products for nearly 20 years....
View ArticleClik here to view.
WEBINAR – Want to close that real estate lead? Answer the phone!
Want to understand the importance of ad tracking and lead response for REALTORS(R)? Register for our webinar on Wednesday, December 14, 2011 at 12:00 p.m. CST Join Ifbyphone CEO, Irv Shapiro as he...
View ArticleClik here to view.
IVR for Filtering Inbound Sales Calls: The Perfect Gift from Marketing to Sales
Are you are struggling to find the perfect holiday gift for the sales team on your list? As marketers, it’s easy for us to think that delivering a ton of new leads to sales is the best gift we can give...
View ArticleClik here to view.
How Businesses Use Priority Call Queuing to Provide VIP Service
Most businesses have a way to provide expedited service to VIP customers. Airlines have priority seating that allows first-class passengers to skip the line and board first; restaurants offer...
View ArticleClik here to view.
What Yahoo’s BrightRoll and Gemini Mean for Programmatic Advertising and Call...
Yahoo recently announced its $640 million acquisition of programmatic video advertising platform BrightRoll, predicted to gross over $100 million in revenue next year. Earlier this year, Yahoo also...
View ArticleClik here to view.
The 5 E-Commerce Mistakes That Could Be Killing Your Sales
With 71% of shoppers believing that they will get a better deal online than in stores, and with mobile e-commerce up 35% compared to last year for the first quarter of 2014, it is more important than...
View ArticleClik here to view.
A Beacon for the Future of Mobile Marketing
Maybe you’ve already heard of beacons, but if you haven’t we’re here to get you up to speed and help navigate this new technology. Since it is estimated that the demand for beacons is going to drive a...
View ArticleClik here to view.
Top 5 Tools for Enterprise Marketing Teams
Enterprise marketing teams are constantly seeking out tools that help them stay competitive, while improving their marketing ROI and cutting costs. Tools that automate manual processes and help prove...
View ArticleClik here to view.
Feature Friday: Queue Callbacks
Feature Friday is a bi-weekly blog featuring a new video brought to you by our Customer Success Team (CST). CST focuses on tutorials and feature enhancements that help our customers gain a clear...
View ArticleClik here to view.
Three Stats Marketers Need to Know When Thinking About Smartphones
Recently we created an infographic demonstrating the role smartphones have played in transforming retail. We’ll include the infographic below, but we wanted to highlight three stats that matter for all...
View ArticleClik here to view.
Phone Leads: A Source of Missing ROI Data for Marketing Event Planners
For most companies, trade shows are one of the most important marketing programs they run. Beyond being a potentially excellent source for lead generation, many companies use trade shows as an...
View ArticleClik here to view.
The Brand New Ifbyphone Support Community Has Officially Launched
We hinted at its existence before…but today we’re taking customer support to the next level with the official launch of the Ifbyphone Support Community. With a central location that combines tutorials,...
View ArticleClik here to view.
Ifbyphone’s Own Analysis of Search Marketing Leads Captured by Web Forms vs....
Attribution is the heart and soul of marketing analytics. Being able to determine which leads, opportunities, and revenue come from your marketing efforts is crucial. Search marketing now accounts for...
View ArticleClik here to view.
6 Steps to Improving Your Visual Marketing, with Guy Kawasaki
Yesterday we joined Hubspot’s exclusive webinar, The Art of Visual Marketing, to hear experts Guy Kawasaki and Peg Fitzpatrick offer their tips for turning visual marketing—combined with social...
View Article
